Making or Taking Decisions

Strange or not, but for some reasons american & british english have a different verb that goes before this key management word: DECISIONS. While for british is TAKE, for american is MAKE. If you compare both, they´re similar in meaning ACTION, but for some irrational reasons I believe that the american one provides more accuracy […]

What gets measured, gets managed

(It´s critical to measure …) When one of my contacts inquires me about the single indicator of business efficiency, I simply answer with a question: What is that company measuring ? In my more than 16 years of executive roles & last 5 working as an advisor I´ve been confirming on a daily basis that […]